85k+
Regular Customers
Payout instructions
Important before you ship
Wait for Instructions
Do not send your currency until you receive official shipping instructions from our team.
Use Provided Label
Always use the shipping label we provide to ensure proper tracking and delivery.
Order Ready for Review
Make sure your sell order is fully submitted and approved before shipping your currency.
Prepare Required Documents
Include any requested documents to avoid delays during the review process.
Shipping process
A simple secure process from start to payout
01.
Submit Your Order
Start by submitting your sell order through our platform to begin the process.
02.
Receive Instructions
We'll review your order and send detailed shipping instructions to guide your next steps.
03.
Print Your Label
Download and print your provided shipping label for accurate and trackable delivery.
04.
Pack Your Currency
Securely package your currency following our guidelines to ensure safe transit.
05.
Send Your Package
Drop off your shipment using the provided label and keep track of its journey.
06.
We Review & Process
Once received, we inspect your currency and finalize your payout upon approval.
FAQ’s
Everything you need to know
Answers to frequently asked questions about shipping processes, insurance coverage, and operational support.
Yes. A government-issued US ID is required so we can verify your identity and meet federal and state compliance requirements.
Yes. A valid U.S. shipping address is required as the destination where your order will be delivered.
For most orders your ID and payment details are enough. Larger transactions may require additional documentation to meet compliance rules.
Payment details must match the verified account holder. This protects you against fraud and keeps the exchange secure.
Limits depend on your verification level and the order type. Higher amounts may require additional verification before processing.
Exchange Excellence
Trusted by thousands of users
50k+
Completed Orders
99%
Satisfaction Rate