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Shipping instructions

How to ship your currency safely

Follow these steps to ensure your order is processed quickly and securely.

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Sort the currency

Sort the currency

Before packing, organize your currency by denomination and condition. This ensures faster processing and reduces the risk of errors during evaluation.

  1. Higher accuracy

    Organized currency allows for quicker and more precise valuation.

  2. Fewer issues

    Avoid delays caused by mixed or damaged notes.

  3. Faster processing

    Clear separation speeds up verification once received.

Pack securely

Pack securely

Your packaging plays a critical role in protecting your shipment. The goal is to keep contents safe while avoiding any unwanted attention.

  1. Discreet appearance

    Use plain envelopes without any markings related to money.

  2. Secure bundling

    Keep notes tightly grouped using rubber bands or clips.

  3. Protective materials

    Choose padded or durable envelopes for added safety.

Prepare shipment

Prepare shipment

Before sending your package, make sure all required information is included and clearly visible.

  1. Include documentation

    Place your printed invoice inside the package.

  2. Label clearly

    Write your invoice number on the outside.

  3. Seal completely

    Ensure the package is fully closed and secure.

Ship your money

Ship your money

Once your package is ready, ship it as soon as possible to ensure your quoted rate remains valid.

  1. Time matters

    Your rate is locked for a limited period.

  2. Stay discreet

    Do not disclose that your package contains currency.

  3. Track your shipment

    Always keep and share your tracking number.

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FAQ’s

Everything you need to know

Answers to frequently asked questions about shipping processes, insurance coverage, and operational support.

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Yes. A government-issued US ID is required so we can verify your identity and meet federal and state compliance requirements.
Yes. A valid U.S. shipping address is required as the destination where your order will be delivered.
For most orders your ID and payment details are enough. Larger transactions may require additional documentation to meet compliance rules.
Payment details must match the verified account holder. This protects you against fraud and keeps the exchange secure.
Limits depend on your verification level and the order type. Higher amounts may require additional verification before processing.